Issue: History report shows no events when history exists Colin Wain February 02, 2013 00:02 Updated Problem: When running a history report in Titan there are no results displayed, dispite there being events in the Event window and the date you're searching for is valid. Cause: Often, this is caused by the Date setting in Windows being set to a US format (default selection on Windows installation). Titan holds events in Australian dd/mm/yyyy format. These formats are different, therefore Titan cannot find the events when searching. Solution: You can ensure your localization settings are set correctly to your exact place. Follow the below steps and check- Open the Regional and Language Options dialog from the Control Panel (search for “Regional and Language Options” from the Windows Start Menu search box) On the Regional Options tab, ensure "English (Australia)" is selected as the current format. Check that the Short Date is displayed as d/MM/yyyy. If not, click Customize next to the "English (Australia)" setting. In the Date tab, select "d/MM/yyyy" in the Short date format drop-down box. Ensure the Date separator is " / ". On the Location tab, ensure Australia is selected under Current location. Restart the computer Further Information: You may refer to the below links for details - http://windows.microsoft.com/en-US/windows7/Apply-regional-and-language-settings-to-reserved-accounts http://windows.microsoft.com/en-US/windows7/Change-the-country-or-region-setting Related articles Security Commander missing resource DLL Titan 3 Reports button greyed out or reports.dll error Live events not being received from Challenger How to reduce database corruption in TITAN Comments 0 comments Article is closed for comments.