For some users using multiple panels with TS0091 serial interface & TS0892 isolated serial interface boards on Titan v2.0 or later reported having issues with only one panel will report events and the other panels will buffer events and alarms.
We identified that when Titan first opens a port to the panels it only continues to poll the panel that responded last. To force Titan to poll both Challengers and report events and alarms in real time do the following once connected:
- 1. File >> Open/System >> tick “Active System” & Save
- 2. Go to Control >> Challenger Version No. >> select all Challengers and click “Recall”.
This actually polls the panels correctly and continues to poll all panels once we did it after connection was first established with the panels.